Audio Help Center

Common Troubleshooting Issues 9

• Firmware Updates
• WiiM device isn't connecting or there is no sound coming out
• I got humming (buzzing) sound on my speaker when I'm using Aux-out interface on WiiM Mini. Why? How can I fix it?
• WiiM Mini goes offline after being idle
• Can you rename the device in case you have more than one?

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Trouble finding WiiM Mini or Pro in App 4

• I can't connect Mini through the WiiM Home app and I have a dual band router
• For some reason my WiiM keeps disappearing in my airplay devices and I have to unplug and replug it for it to appear again how do I fix this ?
• Advanced Troubleshooting to Find Your Device
• I have setup WiiM Mini but the WiiM App can't find my WiiM Mini.

Router Issues 18

• BT Smart Hub - Discovery and Connection Issues
• Eero - Discovery and Connection Issues
• Turn off Airtime fairness on Asus RT and AX series
• Give different names to 2.4 Ghz and 5GHz bands for Netgear Nighthawk mesh network
• How do I manually assign a static IP address to my NETGEAR Nighthawk MR60 router?

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Troubleshooting Specific Audio Setups 17

• I have the echo input-14X for bose system, will this device work the same?
• How can I cast Apple Music using AirPlay from my phone through my WiiM mini then on to my Alexa devices?
• Does WiiM Mini work with VPN?
• Sound-wise is this equal or better than a iPhone connected to a Dragonfly Red or a Songbird?
• Can I use this to connect Sonos one SL to my stereo Yamaha receiver for multiroom play?

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Multi-room 1

• Limitations and Considerations of WiiM Multi-room Music