Help Center

Currently, there is no way to manually force a manual update to your device. All firmware updates occur automatically. Automatic Updates Available u...

If you hear a hum or buzz coming from the loudspeakers when connected with the WiiM Mini's analog Aux-out port, there are two possible causes depending ...

If you're experiencing this issue, please send us a ticket by submitting feedback through the WiiM Mini App > Settings > Feedback. Please also...

Yes, you can rename it with the WiiM Home App. If you've added your products to the Apple Home app or Alexa App, when you rename your WiiM Mini in the W...

If you have multiple routers and have the same SSID but they may not actually be on the same network. To help config your TPlink router to AP mode, you ...

Background   The most common cause of this issue is the wrong audio output selection.  WiiM Mini can output the audio in one of its analog audio (Aux-...

WiiM devices feature two-way Bluetooth communication. This allows you to wirelessly send audio from your WiiM device to other Bluetooth-enabled devices, suc...

If you're experiencing no sound while playing audio through the Optical Out port of your WiiM device, the most common cause is an incorrect audio output...

TABLE OF CONTENTS Issue Description Solutions Solution 1: Enable Fade-In and Fade-Out Settings Solution 2: Adjust Sample Rate Switch Latency Solution ...

This guide will help you resolve the issue where a WiiM device cannot be added to a room using the Google Home app on iOS.  Issue Description After ...