Common Troubleshooting Issues

How to Update Firmware on Your WiiM Device
TABLE OF CONTENTS Automatic Firmware Updates Manual Firmware Updates Method 1: Update a Specific WiiM Device Method 2: Update All WiiM Devices at Once ...
Sun, Dec 21, 2025 at 6:30 PM
I got humming (buzzing) sound on my speaker when I'm using Aux-out interface on WiiM Mini. Why? How can I fix it?
If you hear a hum or buzz coming from the loudspeakers when connected with the WiiM Mini's analog Aux-out port, there are two possible causes depending ...
Wed, Jul 19, 2023 at 2:27 PM
Troubleshooting: WiiM Mini Goes Offline After Being Idle
If you're experiencing this issue, please send us a ticket by submitting feedback through the WiiM Mini App > Settings > Feedback. Please also...
Tue, Dec 2, 2025 at 11:58 PM
Can you rename the device in case you have more than one?
Yes, you can rename it with the WiiM Home App. If you've added your products to the Apple Home app or Alexa App, when you rename your WiiM Mini in the W...
Fri, Aug 12, 2022 at 11:50 PM
Troubleshooting: Device Disconnects When Multiple TP-Link Routers Are in Use
If you have multiple routers and have the same SSID but they may not actually be on the same network. To help config your TPlink router to AP mode, you ...
Wed, Dec 3, 2025 at 12:02 AM
How to send the output of WiiM device wirelessly to another BT devices such as speaker or headphone?
WiiM devices feature two-way Bluetooth communication. This allows you to wirelessly send audio from your WiiM device to other Bluetooth-enabled devices, suc...
Mon, Dec 22, 2025 at 7:33 PM
Troubleshooting: How to Resolve No Sound with Optical Out
If you're experiencing no sound while playing audio through the Optical Out port of your WiiM device, the most common cause is an incorrect audio output...
Thu, Aug 28, 2025 at 11:12 PM
How to Resolve Pop Noise Issues When Using WiiM's Digital Audio Outputs (Optical Out/Coax Out)
TABLE OF CONTENTS Issue Description Solutions Solution 1: Enable Fade-In and Fade-Out Settings Solution 2: Adjust Sample Rate Switch Latency Solution ...
Fri, Jan 3, 2025 at 2:34 AM
Troubleshooting: Unable to Add a WiiM Device to a Room Using Google Home on iOS
This guide will help you resolve the issue where a WiiM device cannot be added to a room using the Google Home app on iOS.  Issue Description After ...
Mon, Dec 30, 2024 at 10:42 PM
Troubleshooting No Sound Issues with HDMI TV Input on WiiM Devices
TABLE OF CONTENTS Step 1. Check the HDMI Port Connection on the TV Step 2. Verify the HDMI ARC Port Step 3. Check the TV Settings Step 4. Check Source ...
Thu, Jul 31, 2025 at 11:37 PM