To help resolve this, please try the following steps:
Go to the 'Device Settings' in the WiiM Home app.
Navigate to 'Network Status'.
Turn off the 'IPv6' option.
If you still cannot connect to Spotify, enable the "Preferred DNS Server" setting in the "Network Status" interface.
These adjustments often resolve connectivity issues with Spotify Connect.
If the problem persists after these steps, don't hesitate to reach back out to us. We're committed to ensuring a smooth and enjoyable experience with our products.