Audio Help Center

The device firmware update is performed in batches such that the devices are taking turns getting updated. All the devices will be updated during the next few days after the release date.

Please find the list of known issues here that we're working around the clock to fix and release a solution by the ETA.

4.6.518747(Latest)

Release date:

     6 / 1 / 2023

This update involves the following:

• Improvement - Support flc and m3u8 extension and AIFF format for DLNA.
• Improvement - The volume control of the voice remote adjusts the group volume instead of the volume of the master speaker when using LinkPlay multiroom.
• Fixed - One-second sound cut when changing tracks for TIDAL (Need to go to the WiiM Home App, select Device tab > Device settings gear icon > Audio Input > Sample Rate Switch Latency, start to try 500ms).
• Fixed - Random crash issues for Calm Radio Preset.
• Other bug fixes and performance improvements.

4.6.517454

Release date:

     5 / 19 / 2023

This update involves the following:

• Improvement – Connection stability for Spotify Connect 
• Improvement - new Auto-sensing of Aux-in(Need to turn it on at the latest app to be released in a few days)
• Improvement - AirPlay 2 playback smoothness
• Fixed - Pop noise with LinkPlay multiroom when using analog output
• Fixed - Pop noise with SPDIF out and Line out when exiting from idle
• Fixed - Incorrect Bluetooth reconnection 
• Fixed – Rare random crash issues for the TIDAL Connect
• Fixed - Pop noise when playing iHeartRadio with Amazon Alexa multi-room 
• Fixed - Incorrect playback progress after seeking when playing Podcast with Spotify Connect
• Fixed - Incorrect MIME type issue for DLNA
• Fixed - Incorrect metadata display for DLNA
• Fixed - Unexpected stop when playing DLNA content
• Other bug fixes and performance improvements

4.6.515159

Release date:

     4 / 27 / 2023

This update involves the following:

• New Feature - Support input source switch via Alexa for WiiM voice remote
• Improvement – Always connect to the latest one if the device has been paired with multiple Wi-Fi networks
• Improvement - Update new Spotify Connect ESDK (Preset of Spotify is invalid due to the SDK change, please use the WiiM Home companion App to save it again)
• Fixed - Pop noise with SPDIF out
• Fixed - Unable to play the tracks whose address contains space characters in some media servers such as Kodi etc
• Fixed - Random crash issues for Amazon Music
• Fixed - Unable to logout TuneIn 
• Fixed - Pop noise with LinkPlay multiroom
• Fixed - The playback progress is not inaccurate at the end of the playing track

4.6.514253

Release date:

     4 / 18 / 2023

This update involves the following:

• New Feature - Support dynamic track metadata information for Radio Paradise
• New Feature - Support input source switch via Alexa
• Improvement – Always connect to the latest one if the device has been paired with multiple Wi-Fi networks
• Fixed - Unable to play music after playing an ad for Amazon Music Free
• Fixed - Random crash issues for AirPlay 2 and TIDAL Connect
• Fixed - Random crash issues for Amazon Alexa multi-room
• Fixed - No sound issue with LinkPlay multiroom when using Bluetooth input 
• Fixed - Unable to play specific radio stations from TuneIn
• Other bug fixes and performance improvements

4.6.512532

Release date:

     4 / 1 / 2023

This update involves the following:

• Fixed - Random crash issues for TIDAL Connect
• Fixed - Keep the IP address unchanged when reconnecting to certain routers 
• Improvement - 5G Wi-Fi connection stability
• Improvement – Connection stability of TIDAL Connect

4.6.511655

Release date:

     3 / 23 / 2023

This update involves the following:

• New Feature - Support preset from Radio Paradise and custom URL
• Improvement – Connection stability of Spotify Connect
• Improvement – On-device LED prompt when pressing the button on the WiiM Voice Remote
• Fixed - EQ clipping when using the fixed volume option or playing music with high volume
• Fixed - Random crash issues for TIDAL Connect, Amazon Music, Qobuz and Sound Machine
• Fixed - Random crash issues in Bluetooth output mode
• Other improvements and bug fixes

4.6.510763

Release date:

     3 / 14 / 2023

This update involves the following:

• Improvement - TIDAL playback smoothness
• Fixed - Unexpected stop when playing Amazon Music HD
• Fixed - Unable to log in to TIDAL and Qobuz on the WiiM Home app (in the rare case)
• Fixed – One-second sound cut when changing tracks for TIDAL
• Fixed - Voice Control doesn't work sometimes with the WiiM Voice Remote
• Fixed - Display wrong EQ setting for custom EQ on the WiiM home App
• Other improvements and bug fixes

4.6.509552

Release date:

     3 / 1 / 2023

This update involves the following:

• New Feature - Support WiiM voice remote
• Improvement - Wi-Fi connection stability
• Improvement - Dim the brightness of the status light when the device goes to standby
• Fixed - Unable to play music from preset in some rare cases
• Fixed - Unable to go to standby when TIDAL connect is paused
• Fixed - Random crash issues for Amazon Alexa multi-room
• Other bug fixes and performance improvements

4.6.507043

Release date:

     2 / 8 / 2023

This update involves the following:

• Fixed - 5s delay to pause AMHD
• Fixed - Unexpected stop when playing AMHD
• Fixed - Unable to use the TIDAL Connect after seeking and skipping multiple times
• Fixed – Unexpected logout for Amazon Music account when the internet is inaccessible
• Fixed – Rare random crash issues for the TIDAL Connect and Spotify Connect
• Fixed - Unable to mute with Amazon Alexa
• Fixed – Play with the wrong speed for the TIDAL Connect in rare cases
• Fixed - The track is skipped occasionally when playing AMHD from Amazon Music app
• Other bug fixes and performance improvements

4.6.504752

Release date:

     1 / 16 / 2023

This update involves the following:

• Fixed – Deezer API bug  
• Fixed - Unexpected stop when playing Amazon Prime music
• New feature - Support dynamic track metadata information for vTuner

4.6.503558 

Release date:

     1 / 4 / 2023

This update involves the following:

• Fixed - Playback stuttering with TIDAL Master when turning on MQA Core Decoder

4.6.503249

Release date:

     1 / 1 / 2023

This update involves the following:

• New Feature - Override the functionality of volume + and - buttons with playing previous and next track (Need turn it on with the latest app released in a few days)
• Improvement - Reduce the aux-in latency
• Improvement - Wi-Fi connection stability on certain routers
• Improvement - Add audio format data in SPDIF output channel status
• Fixed - Blurry album artwork for Qobuz
• Fixed – OTA failure for certain cases.
• Fixed - Occasional pop noise when changing tracks for Hi-Res content
• Fixed - Unexpected stop when playing Amazon music HD
• Fixed – 3S gap when switching a new track for TIDAL (both WiiM App and TIDAL Connect, bug introduced by last OTA)
• Other bug fixes and performance improvements

4.6.439150

Release date:

     12 / 19 / 2022

This update involves the following:

• New Feature - Auto sensing of the Aux-in signal (Only detect when the device is idle and need turn it on with the latest App)
• Improvement – Use 8.8.8.8 as the default DNS Server (Can be turned off with the App)
• Improvement - Support the new requirement of Amazon Prime Music (Not Amazon Music Unlimited) 
• Improvement - BLE connection during the network setup
• Improvement - Update new AirPlay 2 SDK and improve the experience of YouTube Music over AirPlay 2 
• Fixed – Rare random crash issues for the TIDAL Connect and Spotify Connect
• Fixed - Playback stuttering for Aux-in 
• Other bug fixes and performance improvements

4.6.437934

Release date:

     12 / 7 / 2022

This update involves the following:

• Fixed - Temporarily remove auto sensing of the Aux-in signal to fix the music to be played in the wrong speed in some use cases

4.6.437454 

Release date:

     12 / 2 / 2022

This update involves the following:

• New Feature - Auto sensing of the Aux-in signal (only detect when device is idle)
• Improvement – Unexpected stop when playing Amazon music station
• Fixed - Wi-Fi reconnection failure on routers with the WPA3 encryption
• Fixed – Pop noise with TIDAL Master when turning on MQA Core Decoder
• Other bug fixes and performance improvements

4.6.435954

Release date:

     11 / 18 / 2022

This update involves the following:

• New Feature - MQA Core Decoder beta (Need turn it on with the latest app released in a few days)
• Fixed – Unexpected playback stop of Amazon Music station
• Fixed - Inability to play the preset of TuneIn and vTuner
• Improvement – BT latency when used as the BT sink
• Improvement – Amazon Music HD/UHD CPU usage
• Other bug fixes and performance improvements

4.6.434955 

Release date:

     11 / 10 / 2022

This update involves the following:

• Fixed - Sound distortion issue caused by EQ
• Fixed - Unable to resume the Amazon Music
• Improvement – Select the best content from Qobuz based on SPDIF output resolution
• Other bug fixes and performance improvements 

4.6.434158

Release date:

     10 / 31 / 2022

This update involves the following:

• New Feature - Pandora music service (Works with the latest app updated in a few days)
• Fixed – AirPlay 2 bug on IP v6 network (Use App to disable IPV6 if it doesn’t work for you)
• Fixed – Unable to pause Amazon HD
• Fixed – Incorrect play status for Amazon Music Gapless playback
• New Feature - Add the entire album and playlist to the play queue for Amazon music
• New Feature - Use the Aux-in content as the Alarm source
• Other performance improvements

4.6.432755

Release date:

     10 / 17 / 2022

This update involves the following:

• Improvement - Amazon Music memory optimization for 24/192k audio
• Improvement - Select the best AP for the mesh network
• New Feature - Options to set the SPDIF idle timeout
• New Feature - SoundCloud Beta

4.6.432142

Release date:

     10 / 11 / 2022

This update involves the following:

• Improvement - Spotify playback smoothness
• Fixed – Slave speaker volume issue for the Spotify multiroom
• Fixed - EQ clipping when using the fixed volume option or playing music in high volume
• New feature – Add movie and gaming EQ modes
• Improvement – SPDIF output becomes idle when system stops play in two minutes
• Improvement – Bit perfect output for LinkPlay multiroom for 48k Hz or lower, 16-bit content
• Fixed – Keep the BT Source mode when the device reboots
• Other bug fixes and performance improvements

4.6.430138

Release date:

     9 / 22 / 2022

This update involves the following:

• Improvement - The memory optimization when playing AMHD
• Fixed – Occasional track skip when playing AMHD from Amazon Music Casting
• Fixed – “View album” and “View artist” bugs for Qobuz on playing now UI
• Fixed - The unexpected playback pause with the UPnP/DLNA (introduced by gapless playback of DLNA)
• Fixed - Incorrect track duration and bit depth for AMHD on playing now UI
• Fixed – Support the multiroom audio for the Amazon Music HD (no UHD)

4.6.429354

Release date:

     9 / 15 / 2022

This update involves the following:

• New Feature - Support the gapless playback of Amazon music casting and DLNA
• New Feature - Support Multiroom for the TIDAL Master content
• Improvement - Enable the latest Qobuz API (Need re-login to your account with the latest app)
• Fixed - Occasional pop noise when changing tracks
• Fixed - Audio output mode after power-on
• Other performance improvements

4.6.428136

Release date:

     9 / 5 / 2022

This update involves the following:

• Improvement - Gapless playback for Amazon Music Ultra HD on the WiiM Home App (by removing the fade in/out)
• Fixed – Taking 15-20 seconds to change song with TIDAL Connect in some rare cases
• Fixed - Unable to resume the playback for the last song on Amazon Music Playlist
• Fixed - Random crash when calling HTTP API for WiiM Mini
• Fixed - Spotify Preset doesn't work on certain use cases
• Other performance improvements

4.6.427455

Release date:

     8 / 26 / 2022

This update involves the following:

• New Feature - Gapless playback for Amazon Music Ultra HD on WiiM Home App
• New Feature - Increase the number of presets from 6 to 12
• Improvement - TIDAL playback performance improvement on the WiiM App
• Fixed – Rare random crash issues for the TIDAL Connect and Spotify Connect
• Fixed - Random crash issues for the TuneIn
• Other performance improvements

4.6.427031

Release date:

     8 / 22 / 2022

This update involves the following:

• Disable Amazon Music UHD/HD by default for the multiroom of Alexa and Amazon music casting (can be turned on in WiiM App). It doesn't affect the Amazon Music HD/UHD in the WiiM App.

4.6.426454

Release date:

     8 / 16 / 2022

This update involves the following:

• Fixed - The disconnection between the WiiM Mini and DLNA application after pausing the music
• Fixed - Unexpected disconnection from the Bluetooth receiver when the WiiM Mini works as the BT transmitter

4.6.426049

Release date:

     8 / 12 / 2022

This update involves the following:

• New Feature - Amazon Ultra HD casting from Amazon Music App
• New Feature - Two-way Bluetooth communication (Works with the latest app updated in a few days)
• New Feature - 10-band graphic EQ (iOS)
• New feature - New music service: Calm Radio
• Improvement – Improve the Wi-Fi connection stability for the mesh network
• Improvement - Bitrate display on app for TIDAL Connect
• Fixed - Multiroom playback when Amazon Music UHD is turned on (when in group, only SD content is chosen to play)
• Fixed – ATMOS playback for TIDAL Connect (select HD content instead)
• Fixed - AUTO SYNC
• Fixed – Rare random crash issues for the TIDAL Connect and Spotify Connect
• Other performance improvements

4.6.424434

Release date:

     7 / 27 / 2022

This update involves the following:

• Improvement - Enable Amazon Music HD/UHD with the WiiM Home App by default
• Improvement – Rare playback stuttering for the TIDAL Connect and Spotify Connect
• Fixed - Incorrect audio latency setting when using manual Audio Sync with the WiiM Home app
• Fixed – Randomly, unable to play/pause TIDAL Connect when using the on-device button
• Fixed - Incorrect bit depth display for Amazon Music HD/UHD on playing now UI
• Fixed - Unable to resume the playback for Amazon Music HD/UHD in some use cases
• Fixed - Incorrect album art for Amazon Music on playing now UI
• Other performance improvements

*Known issues:

Amazon Music UHD won't work with the multiroom audio. Please disable the Amazon Music UHD when playing audio in group to resolve this issue. The step is to go to Browse tab -> Amazon Music > Setting > turn off the Amazon Music HD/UHD Beta on the WiiM App. We'll fix this issue by the end of August.

4.6.422564

Release date:

     7 / 8 / 2022

This update involves the following:

• Fixed - Fix the audio clipping issue for certain preset EQ modes
• Fixed - Inability to play TIDAL Master with the WiiM Home app
• Fixed - Incorrect metadata display for Amazon Music on WiiM App
• Fixed - The default audio latency setting for the AirPlay 2 synchronization
• Fixed - Incorrect audio quality display on the WiiM App for Deezer

4.6.421831

Release date:

     6 / 30 / 2022

This update involves the following:

• Fixed - WiFi disconnection when the device is idle for a day and using S/PDIF output
• Fixed - Inability to resume playback in the TIDAL Connect when pausing for more than 2 hours
• Fixed - Track is skipped occasionally when playing AMHD from WiiM app
• Fixed - Only 4-5 tracks are played repeatedly when playing Amazon Music station from the WiiM app
• Fixed - Shuffle playback for Amazon Music

4.6.420439

Release date:

     6 / 17 / 2022

This update involves the following:

• New Feature - Support Amazon Music HD, Ultra HD on the WiiM Home app (Public preview)
• Improvement - Wi-Fi connection stability by fixing to 5 Ghz band
• Fixed – Bug in the TIDAL Connect when pausing for more than 2 hours
• Fixed - Random playback stuttering for Spotify Connect

How to turn on Amazon Music HD/UHD in WiiM Home app?

*Known issues for AMHD (Amazon Music HD/UHD):

• AMHD with multiple Echo or Alexa-Enabled devices isn't supported.
• Gapless playback of AMHD isn't supported.
• Occasional pop noise when changing tracks with different sample rates on AMHD
• Occasionally casting a 24/192 track from the Amazon Music app is stopped unexpectedly
• When playing AMHD from WiiM app, track is skipped occasionally

4.6.419430

Release date:

     6 / 8 / 2022

This update involves the following:

• New Feature - Make 8.8.8.8 as the preferred DNS server (App can change it)
• Fixed - Wi-Fi disconnection when device is idle on certain routers
• Fixed - Silence OTA

4.6.418249

Release date:

     5 / 27 / 2022

This update involves the following:

• New Feature - TIDAL Master support on TIDAL Connect (no MQA)
• Improvement - Wi-Fi connection stability
• Fixed - Device setup failure due to DHCP timeout
• Fixed - SPDIF auto-off when device is idle

What type of TIDAL Master supported on WiiM Mini?

4.6.417855

Release date:

     5 / 23 / 2022

This update involves the following:

• New feature - New music service: Sound Machine (Works with the latest app that will be updated in a few days)
• New feature – Bit perfect AirPlay 2
• Fixed – Small gap for Qobuz hi-res and Amazon music with WiiM Home App
• Fixed - WiFi disconnection when the device is idle for a day on certain routers
• Fixed - Random no sound issue when casting music from Amazon Music App to WiiM Mini

4.6.417160

Release date:

     5 / 16 / 2022

This update involves the following:

• New Feature - Bit-depth and sample rate display on app for Spotify Connect and TIDAL Connect
• Fixed - DLNA playback information on app due to incorrect UPnP metadata tag handling
• Fixed - Incorrect voice prompt for Aux-in mode
• Fixed - No TTS when Alexa plays 44.1 KHz music
• Fixed - WiFi disconnection when the device is idle for a day on certain routers

4.6.415357

Release date:

     4 / 29 / 2022

This update involves the following:

• New Feature - Display sample rate and bit depth on the WiiM Home app
• Fixed - Random playback stuttering (from 44.1k/16 up to 192k/24) not due to network bandwidth
• Fixed - M4A decoding compatibility bug for TIDAL Connect
• Fixed – Incorrect red color LED even the network is connected
• Fixed - Random no sound issue for AirPlay 2 during multiroom playback
• Fixed - No sound issue when switching to ‘work with Alexa’ mode on certain use cases
• Fixed – The connection loss of TIDAL Connect after playlist is complete (need one extra device selection)

4.6.412856

Release date:

     4 / 4 / 2022

This update involves the following:

• Fixed - Random playback stuttering not due to network bandwidth
• Fixed - No sound issue for AirPlay 2 on certain Apple Device

4.6.412161

Release date:

     3 / 28 / 2022

This update involves the following:

• Fixed - Playback stuttering for TIDAL Connect and Spotify Connect
• Improvement - Optical signal continuity when skipping a track

4.6.410354

Release date:

     3 / 11 / 2022

This update involves the following:

• Improvement - Improve Wi-Fi connection stability
• Improvement - Preset volume for Spotify Connect won't be changed during the first connection
• Improvement - Stabilized BLE connection during the network setup
• Fixed - Fixed playback stuttering for TIDAL Connect and no sound issue for aux-in audio sometimes
• Fixed - Fixed no sound issue when streaming from MAC via AirPlay 2

4.6.408751

Release date:

     2 / 25 / 2022

This update involves the following:

• Fixed - Qobuz can't sign in with Internet Security
• Fixed - Stuttering issue with TIDAL Connect

4.6.408142

Release date:

     2 / 19 / 2022

This update involves the following:

• Fixed - Stuttering issue with TIDAL Connect

4.6.407860

Release date:

     2 / 17 / 2022

This update involves the following:

• New Feature - Bit perfect 24bit/192kHz output to optical SPDIF
• New Feature - Fixed Volume Output, i.e., volume is fixed to 100% without digital attenuation

4.6.408751

Release date:

     2 / 25 / 2022

This update involves the following:

• Fixed - Qobuz can't sign in with Internet Security
• Fixed - Stuttering issue with TIDAL Connect

To keep compatibility with the legacy optical audio receiver, we set the maximal output to 48 kHz/16 bit. You can follow the instruction on the app and adjust the output up to 192 kHz/24 bit from the updated WiiM Home App that can be available around Feb. 20th.

4.6.405853

Release date:

     1 / 28 / 2022

This update involves the following:

• New Feature - 24 Preset EQ.
• New Feature - Audio output selection between Aux out and SPDIF via WiiM Home app
• Fixed - Amazon Music can't play music randomly

4.6.405258

Release date:

     1 / 24 / 2022

This update involves the following:

• New Feature - Gapless playback supported for all streaming content
• Fixed - Login issue with Qobuz password containing special characters
• Fixed - Changed the audio resample algorithm to improve output audio quality

4.6.404536

Release date:

     1 / 17 / 2022

This update involves the following:

• When the Aux-in cable is plugged in, the system automatically switches to Aux-in source input without need choosing the Aux-in as the input from the App. Also, the Aux-in capture quality is improved.
• Fixed - Make 2 Vrms as the default. For the headphone output, choose 1 Vrms on WiiM Home App.

4.6.340033

Release date:

     12 / 28 / 2021

This update involves the following:

• Merged Wi-Fi kernel patch to improve Wi-Fi connection stability
• Fixed - High memory issue when Spotify is playing

4.6.338934

Release date:

     12 / 17 / 2021

This update involves the following:

• New Feature - TIDAL Connect support - Now you can stream your favorite music seamlessly from the cloud straight to your devices in the TIDAL app.
• Fixed - Optical SPDIF LED light is off when nothing is playing

4.6.336043

Release date:

     11 / 23 / 2021

This update involves the following:

• Fixed the sound distortion via Aux in
• Fixed popping noise issue