Last Update: 9/4/2022

When streaming music (audio) from iOS, MAC and Apple TV etc. device to WiiM Mini with AirPlay, there's regular dropout.

You can resolve this with the following steps:

  • Check wireless signal strength of WiiM Mini on WiiM Home App

  Go to devices tab > tap device setting gear icon > Wi-Fi status > Wi-Fi strength, ensure it states 'very good' or 'Excellent'. If not, please place your device closer to your router.


  • Connect WiiM Mini to 5 Ghz Wi-Fi band of your router

  If your router supports 5 Ghz Wi-Fi band, connect the Mini to 5 Ghz band instead of 2.4 Ghz band since it provides much higher bandwidth and has less wireless interference. 

If your router has the same wireless name for 2.4 Ghz and 5 Ghz bands, you can ensure it's connected to 5 Ghz band by selecting devices tab > tap device setting gear icon > Wi-Fi status > switch on 5 Ghz only

  • Disable Wi-Fi roaming for WiiM Mini on the WiiM App

  If you have a mesh network and have frequent audio dropout on WiiM, you can disable Wi-Fi roaming option on WiiM Mini by selecting devices tab > tap device setting gear icon > Wi-Fi status > Turn off Wi-Fi roaming.

  • Place your AirPlay source devices such as PC, iPhone or Apple TV closer to your router

  • Use AirPlay instead of legacy AirPlay on MAC

When you stream Apple Music from MAC, please use the latest AirPlay protocol with the following steps:

  1. Open Apple Music on your Mac.
  2. To the right of the volume slider in Apple Music, click AirPlay .
  3. Click each WiiM Mini that you want to play the current audio to.


If you still have this problem, please send us a feedback from WiiM Home App so we can troubleshoot your issues quickly.