Please follow these methods to help you connect your WiiM Mini/Pro to your Wi-Fi network.
Once you do that, please check the color of the LED indicator on the top of the device. If the LED is solid white, your device is connected to the router. Also please make sure the Wi-Fi network of your smartphone is the same as your device.
Try these methods:
- Restart your Wi-Fi router.
- Restart your WiiM Mini or WiiM Pro or delete the device from the app and restart the app.
- If you're using a VPN connection, please turn it off.
- Please don't use a guest network, many guest networks will enable AP isolation that blocks the communication between your smartphone and WiiM Mini.
If you still need help, please go to App Settings -> Feedback in the WiiM Home app to send us feedback.